Brought my Lincoln MKZ in for a oil change. Within three blocks the car starts making a large thud. Then the car made a loud popping and sound as if something is being dragged. I called and told then I was returning the vehicle. When I got back they told me that someone was going to call me because they forgot to put something up. i almost blew a gasket. The offered to make it right. I requested and received my money back. Horrible experience!